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FAQs

How do I book a session?

That’s the easy part! You can either book online using the booking tab or you can contact our admin at This email address is being protected from spambots. You need JavaScript enabled to view it..

What is the fee for counselling sessions?

This is dependent on the type of service.

  • Individual Counselling sessions $140.00
  • Couples Counselling sessions- $180.00

In our practice, we have registered psychiatric nurses and registered social workers providing counselling services. After every session, an invoice will be provided which your provider's license number that you can provide to your insurance.

Cash, e-transfer and credit card are payment options.

We are able to direct bill to Non-insured Health Benefits.

How many sessions should I expect?

Everyone and every situation is different. Some people book sessions weekly for a few months and then change to twice or once month. This is something that we will discuss on going to ensure you are receiving the support you need.

Does Instil Hope Counselling offer sliding scale sessions?

Please talk to your provider if financial concerns are a barrier to accessing counselling services. Sliding scale options will be reviewed with your provider throughout your counselling journey.

Do you offer evening and weekend appointments?

Yes! Each provider has evening counselling sessions available. These are often booked quickly and are in high demand. At this time, we do not offer weekend sessions unless something has been arranged with your provider

Are there virtual options?

Yes! We can see clients online through the Jane Platform - which is secure and confidential for clients.